Flights
Booking your flights is an essential part of your trip. That's why we have teamed-up with STA Travel. This means that once you have reserved your sports project with us, you will have a dedicated booking agent on hand to talk through your plans. Travelling after your project? Need a round-the-world ticket? Not a problem. Your booking agent will work with you to find the most suitable and flexible flights possible. And remember, the sooner you book your tickets, the better the price will be.
STA Travel is also one of the world’s largest flight providers specialising in adventure travel and can therefore offer some of the cheapest prices around. They have over 700 branches worldwide, which makes them easy to contact wherever you are in the world, and they also hold an ATOL licence through the Civil Aviation Authority. This means you can book in confidence, secure in the knowledge that your flights are fully protected.
NB if you choose to book your tickets through another flight provider, you must ensure that they hold a full ATOL licence.
Why are flights not included?
By not including flights in our sports projects, it avoids us having to pass on unnecessary admin charges to you. This keeps the cost of your trip lower and also means you have the freedom to search around for the lowest fares and most flexible tickets that fit your travel plans. It also means you can benefit from the expertise of our preferred partner – STA Travel.
Insurance
We take the safety of our volunteers very seriously. You must therefore book adequate travel insurance before you come away with us – you simply won’t be able to join your project if you don’t. Although policies vary, your insurance must include emergency medical expenses, personal accident cover, and repatriation. We also recommend that you book baggage, personal liability and cancellation cover.
To help you navigate through this confusing world of insurance, we have partnered with STA Travel to offer you a specialist insurance service. Your personal advisor will find out exactly what you’re planning to do, from coaching sports to jumping out of planes, and tailor a policy specific to your requirements. In addition to this personal service, some of the other benefits of booking with STA Travel are as follows:
• Access to a network of over 700 branches in over 40 countries worldwide
• Advice and assistance over the phone from a travel help facility, available 24 hours a day, 365 days of the year
• Access to a 24-hour multilingual emergency telephone number for medical help, hospital treatment and/or repatriation
• A choice of 3 levels of cover to suit your needs – budget, standard and premier
• A range of durations, from 4 days up to a maximum of 24 months
• A simple extension service that gives you the flexibility to extend your 4-week volunteer project while in-country (up to 24 months!)
• Cover for over 100 adventure sports and adrenalin activities, including black water rafting, bungee jumping, elephant trekking, heli-skiing, kite surfing, scuba diving, shark cage diving and sky diving
• Peace of mind – STA Travel is an Appointed Representative of Towergate Underwriting Group Limited and is authorised and regulated by the Financial Services Authority.
NB You must provide us with details of your travel insurance before you leave as you will not be permitted to travel with us if you do not have adequate cover. It is also advisable to book your cover as early as possible to make sure you are insured for cancellation of your trip due to illness, serious accident or any other insurable reason.
Why is insurance not included?
Each of our volunteer’s plans are different, and while STA Travel can provide adequate cover for the vast majority of our travellers, there may be some activities or destinations that cannot be covered by STA Travel. It is therefore important to give you the freedom to choose the insurance that covers your plans and that you feel comfortable with. It also saves us from having to pass on extra admin costs to you.